Smartline Personal Mortgage Advisers has named its top franchisees for the past financial year. The winners were announced at a gala awards dinner at SmartlineÕs annual conference, held in Port Douglas last week.

Managing director Chris Acret praised the strong commitment to excellent client experience that was shared by all the winners. “Delivering outstanding client service is at the core of everything that we do and that focus is very apparent in this yearÕs award winners,” Acret said.

“Our client service approach is reflected in our full-time, highly professional and motivated mortgage advisers who act with the highest levels of integrity and ethics. Not only are this yearÕs award winners focused on the quality of the service and advice they provide to their clients, they have all worked very hard to build successful businesses in a somewhat challenging environment,” said Acret.

The Franchise Owner of the Year award was once again scooped up by Cathy Anderson in South Australia. “This is the fourth consecutive year that Cathy has been awarded Franchise Owner of the Year and she is a very worthy winner,” Acret said. “CathyÕs success comes from her ability to continually reinvent herself and during the past year she has taken her business to another level. “She has broken her own settlement records, successfully grown her team, added risk insurance to her business and continues to strengthen her powerful brand and reputation.”

The winners

Franchise Owner of the Year and High Achievement Awards — Cathy Anderson (SA)

Marketing Champion Award — Karen Le Comte/Jillian Clifford (Qld)

Lenders Choice Award — Craig Sherry (WA)

Client Care Award — Sheryl Smith (Vic)

Rookie of the Year — David Alderdice/Selena Park (Qld)

Rising Star of the Year — Sandra and Michael Dennis (NSW)

Spirit of Smartline — Paul Raad (NSW)

New this year, the Risk Insurance High Achievement Award — Paul Raad, Todd Haffner, Tony Petrevski, Sheryl Smith, Jodie Skelton

Six people were also inducted into the Hall of Fame: Todd Haffner, Hayden Folbigg, Caroline Folbigg, Ray Strong, Bevan OÕFarrell, Coral Betts. __________________________________________________________________________________ About