Bookselling franchise chain Dymocks has announced its new managing director: Steve Cox is an internal appointment, and brings with him over 20 years management experience in the retail industry.
Cox joined Dymocks in 2011 as general manager of buying, marketing and operations. Since then, he has been heavily involved with all aspects of the Dymocks brand and will now drive the business growth, following CEO Don Grover’s departure earlier this year.
“Dymocks is an iconic Australian brand that has stood the test of time for over 130 years. WeÕre enjoying strong market leadership, and our brand and store network will continue to thrive in this testing retail climate,” said Cox.
“There is no doubt that the challenges we face today are, as for many retailers, significant — however, we are fortunate; our locally owned and operated stores are close to their customer. Our stores are part of their local community and our owners understand the detail of what their customer is looking for and are best placed to deliver this to them.
“As a brand we are investing in better understanding our customers so that we can continue to evolve with them. Being a multi-channel retailer, we are also well positioned to adapt to changes in customer buying habits with continual investment and innovation in both bricks-and-mortar and online channels.”
Cox has more than 20 years of retail management experience in Australia and the UK, including Selfridges, David Jones and The Specialty Fashion Group.
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