Muffin Break boss Rich Goodman

What’s driving new Jamaica Blue, Muffin Break boss Rich Goodman?

Sarah Stowe
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Rich Goodman wasn’t meant to be in retail. He shifted his focus from agriculture to retail very early on in his career, and the switch has paid off. Before becoming the boss of Muffin Break and Jamaica Blue he honed his skills at retailers like David Jones and Heinemann.

In this conversation he shares his insights into retail, why he loves it, how to make the most of a career in retail, and what it’s like to take on leadership of Aussie household name brands. 

Rich is big on the “cadence of change” and discusses some of the big topics of today -sustainability, profitability and collaboration. And he gives us a sneak preview of strategy plans for the café chains.

Show notes

Rich talked about sustainability in the business, and you can read more about how Foodco is implementing sustainable strategies on its website community page. The food franchisor has partnered with a number of not-for-profit organisations around the world.

We didn’t have time in this conversation to talk about other elements of the Foodco business but it has two divisions – retail, and enterprise services.

It has four branded retail businesses: cafe chains Jamaica Blue and Muffin Break, a joint venture with Crocs Playcentres, and BeanGiving Retail, an online coffee delivery service which donates 10 per cent of profits to a charity of your choice.

The enterprise services division includes consultant and contract catering under Foodco Services. It also provides support for its digital coffee brand BeanGiving, and operates a private label coffee roasting service, Jahnus.

Foodco today has more than 600 outlets internationally. You can read about how the business started up here.

Serge Infanti has led the business from 2007, although he joined Foodco in 1990. Today he has shifted to an executive chair role.

Rich previously worked with duty free retailer Heinemann, Australia Duty Free Association and department store David Jones.