I remember the day well, says Tim van Dalen at Black Dot Solutions.

I was busy in the office when I received a call from a budding entrepreneur who had been referred to me for advice.

It was with a sense of personal satisfaction that I offered the following advice “if you have an offering for a market then ensure you embrace technology, build efficient systems for work flow and build capacity within people to engender motivation”.

Today when speaking with my colleagues at Blackdot Solutions –  John, who has 25 years’ experience as a franchise owner and consultant and Kelly who has 15 years of experience as an operations manager and business owner –  I relayed my story with pride.  As we spoke however we realised that these are the challenges we are still addressing for our customers today.

The medium is different, and faster, in the forms of social media and a more tech savvy workforce but the desire to effectively communicate, motivate and interact with our staff remains the same.

Having a workforce that is informed and engaged across all levels has shown to be key in our consultations.  Motivating staff has become a higher priority in a competitive market and tools such as videos, interactive eLearning, gamification, and interactive applications have become essential.  We discussed how effective interaction with staff gave more rewarding experiences for everyone which directly leads to higher profits.

Technology is critical and its growth, while at times can be alarming, has opened so many avenues to reach out and engage the workforce.  In addition; knowledge is equally critical as having the ability to interact seamlessly through technology creates a market advantage for business.

Since I began my business 10 years ago and since the beginning of Blackdot Solutions; I have been critical in the review of my work practices to determine the best solutions for these challenges.

After years of working with key people like John and Kelly and my own development and personal trial, I am pleased to be part of a team offering a whole of organisation solution that allows users to embrace technology, allows business owners to manage all aspects of work efficiently as well as building a greater sense of motivations and pride within the enterprise.

The team at Blackdot Solutions welcomes an opportunity to discuss with you your challenges and work with you to customise a solution, so you too can report on revenue increases, positive workplace culture, work flow efficiency and opportunities to work more strategically in your business.

For an obligation free consultation and viewing opportunity of our platform; please don’t hesitate to contact our friendly team.