Eighty-four per cent of surveyed businesses in the APAC region believe use of artificial intelligence has customers feeling closer to them due to efforts to improve customer service, according to a report by MIT.

Boosting franchise knowledge among the sector’s professionals is beneficial for everyone.

When it comes to building and operating a franchise venture, the most pivotal indicator of your business’ success is the profit margins, but for first time business owners, profit can be a confusing prospect.

While the Christmas sales period is often chaotic and busy, the post-holiday season lull can create an issue for unprepared retailers, according to data from credit firm Atradius.

Have you ever tried to assemble a piece of IKEA furniture? Not as easy as it seems.

When it comes to finding the perfect franchisees for your businesses, it’s important to approach the task with focus, diligence and patience.

After the initial stress of buying into a franchise business subsides, the training is complete and doors are finally open, the next step is building a healthy clientele.

How can you be sure to pick the top spot for your franchise business? How do you know you are paying the right price?

It’s a competitive marketplace but as these figures show, there’s plenty of room to add weight to the franchises in the gym space.

Australia is an ageing population and allied health (the disciplines that complement general practice such as physiotherapy, chiropractic and osteopathy) is increasingly important both as a treatment and as preventive action.

The latest forecast from the Australian Retailers Association (ARA) and market research firm, Roy Morgan has suggested that spending in the food retailing sector will top $21b this holiday period.

With Christmas just around the corner, most offices are closing up shop for the year, however for many small business owners, the holiday period means headaches, hefty fees and huge competition.