In the home loans sector, trust is a valuable asset, but building it from scratch can be a long, challenging process. However, for an ANZ Mobile Lending franchisee, that trust is already there from day one.

ANZ Mobile lending franchisees can leverage one of Australia’s most recognised and respected names in finance. The ANZ brand provides instant credibility, making it easier to reach new customers, build a business, and develop lasting relationships.

For these independent business owners, the trust factor is backed up by measurable metrics. ANZ Mobile Lending consistently achieves some of the highest Net Promoter Scores (NPS) in the home loan industry, something business owners appreciate, says franchisee Evan Skinner.

Net Promoter Score reflects trust in ANZ Mobile Lending

“I’m exceptionally proud of the NPS of our network. It’s great to be part of a system where every franchisee is so passionate about their customers and providing a great experience for them. A lot of our business comes from referrals from existing customers, and that really is testament to the service that we provide and our dedication to go the extra mile for them,” Evan says.

For a franchisee, a high NPS is a business-building engine, with exceptional customer service being a powerful tool for generating referrals and building a sustainable, long-term client base.

It indicates a customer experience that sets them apart in a crowded broker market. The combination of a trusted brand, a proven system, and a 5-star customer experience is the ultimate competitive advantage.

And unlike mortgage brokers who are required to navigate multiple lenders, ANZ Mobile Lending franchisees are dedicated specialists in ANZ home loan products. This expertise and in-depth product knowledge builds customer confidence.

“Instead of navigating multiple lenders, I specialise in ANZ’s exceptional end-to-end home loan offering,” Evan explains. ”My customers return to me time and again because they know they’re getting deep product knowledge coupled with ongoing support.”

ANZ Mobile Lending provides an ecosystem of tools and support

The franchise has a strong value proposition. Franchisees can deliver a great, customer-first experience powered by a sophisticated ecosystem of high-tech tools and support and backed by a raft of marketing resources, technology and business operational support.

ANZ Mobile Lending provides significant professional development and network collaboration opportunities to franchisees. Support includes tailored training that covers everything from accreditation and business setup, to one-on-one coaching and mentorship from a network of more than 130 peers.

With the ability to earn both upfront and trailing commission, franchisees have uncapped earning opportunities. In the 2024 financial year [Oct 2023 – Sept 2024], the strength of the brand helped drive exceptional results across the network: a median gross revenue above $400,000.

The franchise brilliantly aligns entrepreneurial opportunity with the benefits of a flexible business. Franchisees can set their own hours and build a business that suits them and their customers, all while harnessing the brand, systems, support and full suite of products of a respected financial brand.

Ambition can take you from solo operator to empire builder

It’s an ideal solution for ambitious individuals, whether they are looking to build a lean, lifestyle-focused operation or establish a mini empire.

“These businesses can be shaped in many different ways depending on the individual,” says Campbell Wright, general manager, ANZ Mobile Lending.

“We have some really successful solo operators who are doing great numbers and at the other end of the spectrum, we have teams of 10-plus that continue to grow and succeed. It really can be what you make it.”

ANZ Mobile Lending has a compelling offer to bring to new franchisees as the brand prepares to significantly expand its Australian footprint. It is uniquely positioned to provide the branding of a major Australian bank matched to the flexibility and freedom of business ownership.

“Our business is going through a significant growth phase, and we have ambitions to reach 200+ franchisees by 2030. We have some vacancies across New South Wales and Queensland that would be a great opportunity for someone who’s motivated to work hard and passionate about providing a great customer experience,” Campbell says.

At a time when authenticity is highly valued, ANZ Mobile Lending offers the perfect opportunity for individuals to align with a respected, national brand. It’s a model built for scale, designed for independence, and anchored in consumer trust.