Souvlakihut, with the help of online training and communications platform, the World Manager, has launched its first fully integrated online community engagement system.

SOCRATES (Souvlakihut Online Community Resource and Training E-Solution) encourages staff engagement and direct communication with head office, offering feedback opportunities, discussion forums and the ability to share ideas.

It also facilitates company news and notices, rosters, order forms, promotional material, company statistics and reports.

The web-based information and training tool was designed specifically for the casual Greek restaurant’s 36 franchises.

Co-founder and director, John Fotiadis, said “SOCRATES provides a two-way solution for us to let all employees know what is happening in the business and also encourages open feedback. We pride ourselves on having great relationships with our franchisees and I believe this platform will help strengthen our relationships with employees as well.”

The system can be accessed remotely from any computer with a username and password. To further engage staff, Souvlakihut is running an internal competition to find the SOCRATES ‘icon’ and has invited all users to submit designs.