Brand adapts to ecommerce trends
“Our strategy is now all about giving our customers the power of more choice by putting ourselves where they expect us to be – in multiple sales channels – with a vast network of convenient retail service centres, logistics fulfilment centres, our call centre, online courier booking systems and online retail integrations.”
Recent economic reports show online retail in Australia is continuing to boom.
Growth in online retail sales has increased nine percent to $16.6 billion in the year ended January 2015 according to the NAB Online Retail Sales Index, leading to a surge in demand for couriering and logistics services for corporate and small businesses.
Paul has plans to stay ahead of the trend.
Innovation and improvements
“We are currently shifting into another gear of innovation and improvement in order to stay ahead of the curve. We’re continuing to invest in the future with new technology and systems allowing us to engage with more customers and leverage opportunities in more markets”.
Pack & Send recently launched the integration of its automated online self-service parcel delivery system (PowerSender) with the eBay website. The platform assists eBay sellers in calculating courier costs, listing and printing labels for international and domestic parcel shipments.