Express Employment Professionals' growth | Inside Franchise Business

Unprecedented demand is driving Express Employment Professionals’ growth

Sarah Stowe

Express Employment Professionals has aggressive growth plans for Australia and New Zealand, driven by an unprecedented demand for staffing experts amid the continued global employee shortage.

Globally the US-based business has more than 850 locations throughout the north America and South Africa and last year acquired Frontline Recruitment Group, a recruiting and staffing company with 31 locations in Australia and three in New Zealand.

Express specialises in providing a full range of flexible employment from skilled trades to light industrial, office services and professional and, in its nearly 40 years of operating, has found work for nine million people around the world.

Bill Stoller, CEO of Express Employment Professionals, says “Our expansion into Australia and New Zealand in February 2020 marked a significant milestone for our company, extending our global footprint into a new region with tremendous opportunity. 

“While we never could have predicted the pandemic that would soon follow, Express employed over 526,000 people last year, showcasing the crucial benefit we offer our client companies and the resilience of our concept.”

Express Employment Professionals ended 2020 with 61 total franchise agreements signed and systemwide annual sales of US$3.23 billion. So far this year, 55 new offices have opened internationally, including one in Canberra.

“Over the course of the nearly four decades Express has been in business, we have developed a robust franchisee support program that helps set our owners up for long-term success,” says Vinny Provenzano, vice president of franchising. 

Franchisees benefit from back office support, payroll funding and assistance with site selection as well as new owner sales coaching programs and marketing support.

“We are with our franchisees every step of the way and continue to provide ongoing education, resources and network support far beyond the opening of their office,” Vinny says. 

“With unlimited potential for success, it’s an exciting time to be a part of our early growth in Australia and New Zealand.”