Buying a Post Office – Australia Post

A Licensed Post Office (LPO) is a privately-owned post office that operates under a contract with Australia Post.

Auspost is a well-known postal service provider. We have a large network of post offices across Australia. Many of these post offices are run by independent business owners who have partnered with us.

What is a Licensed Post Office ?

• Around 2,900 LPOs operate across Australia, making up 80% of the Australia Post retail network.
• They are often part of other businesses like general stores, pharmacies, or newsagencies.
• LPOs offer a range of services, including postal services, bill payments, banking, and retail items.
• LPOs are typically open longer hours than traditional post offices.

Buying an LPO

• LPOs can be purchased privately or through an agent.
• The purchase price depends on factors like:
  • Location (urban, rural)
  • Premises ownership (owned or leased)
  • Number of service terminals
  • Size and income of the business
  • Condition of the premises
  • Number of PO Boxes

Important to Note:

• LPO owners are not Australia Post employees.
• They are responsible for their own premises, staff, and business operations.
• They earn income through fees, commissions, and discounts from Australia Post.

LPO Licensee Requirements

To be a successful LPO licensee, you’ll need:

• Strong customer service skills: You should be able to build rapport with customers and maintain a positive business relationship.
• Business acumen: You should be able to manage and grow the retail business.
• Integrity: Trustworthiness, reliability, and confidentiality are essential.

 

Training for New LPO Licensees

Australia Post will provide training to help you get started as an LPO licensee. This includes training on using Australia Post’s technology systems.

Your post office staff play a crucial role in providing excellent customer service. They are expected to maintain high standards of professionalism.

Understanding Your Rights as a Franchisee

As an LPO licensee, you’re also considered a franchisee. This means you’re protected by the Franchising Code of Conduct.

Before buying an LPO, you’ll receive a disclosure document from Australia Post and the seller. This document provides important information about the business.

It’s crucial to familiarize yourself with the Franchising Code of Conduct. This code outlines your rights and obligations as a franchisee. You can obtain a copy from the Australian Competition and Consumer Commission (ACCC).

Why Own a Licensed Post Office ?

Benefits of Owning an LPO:

• Strong Brand Recognition: Leverage the trusted Australia Post brand.
• Ongoing Support: Receive regular training and support from Australia Post.
• Flexible Operations: Manage your business daily or appoint a manager.
• Earning Potential: Generate income through fees, commissions, and product discounts.

How it Works:

1. Licensing Agreement: You’ll receive a license to operate an LPO, using Australia Post’s systems and branding.
2. Premises and Operations: You’re responsible for the premises, staff, and daily operations.
3. Fees and Commissions: Earn income through fees for services and commissions on product sales.
4. Training and Support: Receive ongoing training and support to help you succeed.

Some excellent opportunities in Retail franchising here. 

New incentives for Stores around Australia.