Nurse Next Door business owner | Inside Franchise Business

What does it take to be a Nurse Next Door business owner?

Sarah Stowe

If you want to be a Nurse Next Door business owner, what’s involved? What support is available to franchisees? What will it cost? What skills will you need?

First, a bit of history about the business. It started out in Vancouver in 2001 providing in-home aged care and disability support services to allow people to remain in their own home.

Fast forward to 2007 and the franchise model was launched and the network grew to  across north America.

Just two years ago it had more than 150 outlets and the business expanded to Australia with Matt Fitton and Amber Biesse at the helm.

It’s aims to be bold and disruptive and the signature bright pink cars and uniform reflect that.

What’s involved?

At the heart of the Nurse Next Door business is the philosophy of happier ageing, with a focus on helping clients bring back a zest for life.

Franchisees build teams of caregivers to deliver skilled and non-skilled services to ageing and disabled clients.

So what support is provided for franchisees?

Franchisees are supported by a business coach  and a centralised Care Services Platform which operates 24/7 every day of the year. This means you only have to focus on growing your business while the support team handles all enquiries and client/caregiver schedules.

What will it cost?

The capital investment is $80,000.

What skills do you need?

The tenacity of a bulldog. Oh, and you’ll need to counter that with a gentle touch. No medical or health skills are required, instead the franchisee’s role requires a sales-oriented approach and the capacity to build relationships.

Matt Fitton says it’s important that franchisees are “looking for a profitable business and a business with purpose, and are passionate about making a difference”.

“There are huge opportunities for people to build a business,” he says.