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Official mediation advisors on hand…did you know?

Aug 5, 2019 in Franchise Stories

Trained mediators can bring about a swift resolution in a franchise dispute. There’s even an office of Franchising Mediation Advisor

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How to get franchisees loving your customer program

Aug 5, 2019 in Franchise expert advice

As a franchisor, it’s your responsibility to drive and execute a sustainable marketing strategy across your franchisee network. There are

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Are you deleting bad reviews?

Aug 2, 2019 in Franchise expert advice

Why neither you – nor your franchisees – should delete online reviews, advises Stephen Palmer, executive general manager, White Pages. Deleting a bad

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Wage theft shocking but unsurprising

Jul 31, 2019 in Franchise expert advice

Many Australians are shocked by celebrity chef George Calombaris being caught for underpaying employees A$7.8m. It didn’t help, of course,

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What gives a franchisor nightmares?

Jul 30, 2019 in Franchise expert advice

Try the escalating costs of retail space for their franchise system. Let’s imagine I am a franchisor in Australia today,

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4 home franchises under $50k

Jul 29, 2019 in Franchise Stories

Handy around the home? If you’re domestically adept, you might find franchising a profitable path to entrepreneurship. Businesses that provide

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Franchise finance; how early is too early to talk price?

Jul 26, 2019 in Franchise expert advice

The parliamentary inquiry has come and gone, and with economic conditions continuing to tighten, franchise finance is proving to be

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3 free franchise tools for new business owners

Jul 25, 2019 in Franchise expert advice

If you’re considering buying a franchise, you already know the value is in the business structure. But did you know

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Tips for foreign franchises setting up in Australia

Jul 23, 2019 in Franchise expert advice

What do overseas franchises need to consider before setting up in Australia? We recently acted for an overseas franchisor entering the

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How to avoid cultural clusters

Jul 21, 2019 in Franchise expert advice

Culture is one of my favourite words. Culture is what happens when people who live, work or hang out together,

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5 ways franchisors can boost customer loyalty

Jul 21, 2019 in Franchise expert advice

Franchising, and indeed small business in general is highly dependent on returning customer trade. While some franchisors have been quick

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Why it’s crucial to show actual earnings data

Jul 18, 2019 in Franchise expert advice

Should you provide earnings information in your disclosure document? This question has been a cause of disagreement since the creation

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