Right at Home
Right at Home
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- Industry:
- Home care franchises
- Business established:
- 1995
- Total business units:
- 700+
Right at Home is Australia’s leading provider of quality support at home and in-home care. Our mission is to improve the quality of life for those we serve™ ensuring the Right Care, Right at Home™.
Right at Home was one of the first companies to enter in-home aged care and is now a global industry leader. We support people living with complex and post-operative care needs, dementia and cognitive decline, older Australians, and adults living with a disability including NDIS participants.
Joining a network of dedicated, passionate local business owners is a safe and rewarding business opportunity. The home care industry is worth over $40 billion per annum, one of the largest markets in Australia. An ageing population, disability services, shorter hospital stays, and a preference for ageing at home are fueling the demand for in-home care services. Because we are an approved provider of Home Care Packages you can hit the ground running with government-funded in-home care services.
With 54 established offices, we have available territories in regional New South Wales including the New South Wales north coast, regional Victoria, Melbourne, Adelaide, regional South Australia, Northern Territory, Tasmania, and four newly available territories in the Sydney region – Right at Home Rockdale, Right at Home Riverwood & St George, Right at Home Beverly Hills, and Right at Home Bankstown.
Right at Home’s abiding rule is that franchise support must be effective. In franchising, the measure of an effective franchise support system is defined by both franchisee satisfaction levels and the results achieved by the individual franchisee and the franchisor. This is measured by satisfaction with the quality and quantity of support, along with both network-wide and individual unit financial success — the definition of “effective”.
Right at Home provides on-going training for franchise owners and their care managers and coordinators. Our programs offer valuable benefits and training to help Right at Home offices of all sizes to become successful and trusted industry leaders.
Our RightStart™ new owner training program is designed to set up new owners for success. The two-week program covers all aspects of the home care and support business including human resources, recruitment, care management, marketing, operations, accounting and record keeping, compliance, and systems.
If you are passionate about supporting the most vulnerable members of your community, our caregiving management franchise system is an incredible opportunity to own your own business. Right at Home’s quality systems and processes provide a framework to launch your business in the highly regulated home care industry.
How often will a field or business development manager visit franchisees?
In addition to RightStart™ support, a home office representative will visit every franchise owner and their team annually to review and set targets for the next trading period.
How do you garner and monitor franchisee feedback?
Feedback is garnered through regular audits and client reviews and regular conversations with the home office.
How do you support franchisees in financial distress?
Due to rapid industry growth, we have very few franchisees in financial distress. In the rare instance this occurs, we support the franchisee with consultation and remediation in all aspects of the business to rectify their situation.
What product or service innovations will you bring in next year to help franchisees boost their businesses?
With bespoke skills in each office, franchisees are free to develop their own service innovations suited to those skills such as palliative care and allied health.
If you are looking to make a meaningful life change for the better, contact Right at Home today at https://rightathomefranchise.com.au/contact.
Learn more from our franchisees and listen to our podcast ‘Sam & Sam from Right at Home’.
We look forward to hearing from you!
Franchises for sale
58
Length of agreement
10 years
Initial investment starts at
$120,000
Some of our franchise owners are nurses and allied health professionals whilst others are from the corporate world, who have applied their business skills to start and run their own business.
A large amount of our owners are husband and wife teams or life partners; and many have young children. Right at Home provides the flexibility that busy families need in our dynamic, fast-changing world.
For this reason, we tailor our onboarding and training around your past experiences, your current skills and look at how we can utilise your strengths to get you up and running as successfully and quickly as possible.
We start with initial face to face training in Brisbane. We delve into your experiences and skills and work around them. Call now for more information on 1300 363 802
The initial training is a commitment of two weeks full time in Brisbane and the cost of training is included in the franchise fee. The comprehensive initial training covers our bespoke systems, care management, care delivery, recruitment, sales, marketing, operations and managing the business.
New franchise owners enter our RightStart© program designed to get them up and running and profitable within the shortest space of time. This program provides intensive support during the start-up phase that underpins the early success of our franchise owners.
Whilst Right at Home provide ongoing national advertising providing you with new clients, we also give you localised advertising training and support so that you can build your profile in the relevant areas of support in your territory.
You will have a Field Manager providing intensive support through your onboarding and early stage of your business. You will have ongoing training and support from both head office and your field manager. We hold company conferences for your involvement and also encourage you to join support groups of franchisees who are there to help, support and provide knowledge to each other, as its important that all Right at Home franchisees are successful in their respective territories.
We have an extensive document library providing you with everything you need to cover Policies and Procedures, Government regulations, H.R. systems, Payroll and essentially anything you will need to help you run a successful localised business.
Upfront investment
- Franchise fee: Right at Home Australia’s initial franchise fee is $120,000 plus GST. Potential franchisees should also have at least $250,000 in liquid funds. For more information about our fees, please don’t hesitate to email us at franchise@rightathome.com.au
- Site/fit-out fee: To be discussed, please enquire
- Other: N/A
Ongoing fees
- Royalty: To be discussed, please enquire
- Administration or management fee: To be discussed, please enquire
- Marketing fees: To be discussed, please enquire
- Other: N/A
At the end of the Franchise Agreement
- Transfer fee: To be discussed, please enquire
Daryl Sahli
CEO
Lyndon de Clercq
Chief Financial Officer
Megan Sahli Love
Marketing Manager
