Quest Apartment Hotels
Quest Apartment Hotels
Quest Apartment Hotels

Quest Apartment Hotels

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Hotels & motels franchises
Business established:
Total business units:
Today, Quest has more than 170 properties across Australia, the United Kingdom, New Zealand and Fiji

As the largest network of franchised apartment hotels, Quest proudly has more than 160 locations across Australasia and the United Kingdom, and is rapidly expanding with new businesses opening in local communities every year.

The Quest business format franchise model has provided Quest business owners with a proven format for franchise success for three decades.

You don’t need a background in hospitality to become a Quest franchisee, but you do need a proven track record in running a business or leading a team within a corporate environment. And you do need to be prepared to immerse yourself in the day-to-day running of your business.

It takes a special kind of person to become a Quest franchisee, and as such the selection process is rigorous. However, the opportunities that come from joining one of Australia’s most recognisable and fastest growing brands, make it more than worthwhile.

Why Quest Apartment Hotels?

Proudly founded in Melbourne, Australia in 1988, Quest has become a market leader in the Australasian apartment hotel sector over the last 30 years.  A partnership with Singapore-based The Ascott Limited (Ascott) means that Quest is now also part of one of the world’s leading serviced residence networks. Each Quest location is hand-picked through a well-defined site selection process, which can involve years of research, considering both the economic situation of the target location, as well as extensive discussions with our corporate customers forecasting where they will need to be. It is no wonder Quest is used by over 80% of Australia’s top 500 companies and has CBD, suburban and regional presence across every State and Territory

Every year since 2019, Quest Apartment Hotels has been honoured to be the first Australian franchise system to receive a 5-star rating on the Australian Franchise Rating Scale™. This rating, independently awarded by FRANdata Australia, highlighted the systems and disciplines in place that allow Quest to measure, monitor and support a high level of performance at an individual unit level, and is an excellent endorsement of the strength of Quest’s business format franchise system

Everyone’s a Winner

The key to Quest’s success lies in a business model, which ensures the corporate traveller is at the centre of everything we do.

However, for this to succeed, Quest Franchisees must consider two significant stakeholders; the franchisor and our landlords. Both are crucial in ensuring business success.

From the day you join Quest, the Franchisee/Franchisor partnership ensures all Quest franchise business owners are supported by Quest business functions including sales, operations, distribution

and marketing, to provide you every chance of success.

Franchisees acquire a leasehold business which provides the right to generate income from the property secured through long-term tenure with a landlord and therefore, franchise business owners hold tenure over a multi-million dollar property without the pressure of raising the capital required to purchase the building.

Commitment and Rewards

Our franchisees must be people-oriented, energetic, and committed to working within the framework of our business format franchise model. You must be prepared to make a significant investment and commitment to the business, both personally and financially.

And whilst typical Quest business owners can achieve a positive operating return, the rewards and growth potential are in abundance.

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Upfront investment

  • Franchise fee: $60,000+GST
  • Site/fit-out fee: To be discussed, please enquire
  • Other: Application Fee: $1500+GST, Gross Sales Fee: 8% of gross sales+GST, Brand Fee: 1% of Gross Sales+GST

Ongoing fees

  • Royalty: To be discussed, please enquire
  • Administration or management fee: To be discussed, please enquire
  • Marketing fees: To be discussed, please enquire
  • Other: To be discussed, please enquire

At the end of the Franchise Agreement

  • Transfer fee: To be discussed, please enquire

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